Intellis and Bizconnect strengthen collaboration for the benefit of customers
Instead of submitting manual catalogs to Intellis Support, which then forwards them to Bizconnect for processing, customers can now upload the catalogs directly into the Bizconnect portal. This change saves customers time and resources, as they no longer have to wait for multiple stages to process their submitted catalogs.
It removes an unnecessary intermediary in the process, which both accelerates workflows and reduces the risk of potential errors or delays. By allowing customers to take greater control over their catalogs, the workflow becomes more flexible and streamlined, while Bizconnect can handle the process more efficiently. For customers, this means a significant improvement in their experience with the system, as they can update catalogs faster and with fewer steps involved.
“It has been a desire for both us and Bizconnect to streamline the catalog process for the benefit of our customers and to lighten the workload for our support team. We are very pleased and satisfied with the solution Bizconnect has developed,” says Søren Iversen, CEO & Partner at Intellis.
With this new feature, our customers can now handle updates in a much more streamlined workflow, which also eases the pressure on our support department and frees up resources for other tasks.
Additionally, customers now have the opportunity to gain an overview of their catalogs through the Catalog Log feature in Bizconnect. This new function provides customers with a comprehensive view of all their catalogs, allowing them to track status and ensure everything is updated correctly.