Ishøj Municipality completed their implementation of Tellis in May, when project manager Anna and Procurement Consultant Søren Roslef checked off the final step in their Tellis implementation process.
A process that, due to the size of the procurement department, took a bit longer than average, but this did not affect the experience. On the contrary, both parties describe the implementation as successful and very positive. It was characterized by thoroughness, constructive feedback, and good collaboration between Anna and Søren.
“It was interesting to see how an implementation can still be successful in smaller departments, as long as there is strong collaboration, ongoing dialogue, and an initial meeting to clarify mutual expectations. Søren has really worked hard on this.”
Anna, Project leader in Intellis
The implementation in Ishøj precisely demonstrates that anyone—regardless of the department’s size—can successfully implement Tellis. It’s about adapting and scaling the implementation to the needs and resources available within the municipality.
Marie Andersen, CPO & Partner in Intellis“One of our most important tasks is to assess needs and align expectations with the customers before the implementation begins. This way, we ensure that the implementation is tailored to the specific needs of each customer.”
Ishøj Municipality is working intensively to establish e-commerce within the municipality. The transition to e-commerce requires not only a change in workflows and culture but also a system that users can easily adopt and see the value in.
Tellis received praise for its functionality and intuitive design. The procurement module, in particular, was highly praised by both the procurement department and their end users. They were especially pleased with the favorites feature—both baskets and lists—and the fact that they can be shared across the organization.